Volkswagen Jetta recall Q&A

VW of America issued a voluntary safety recall for all 71,000  2011 Volkswagen Jettas built from March 2010 and March 2011. Unlike Toyota’s now famous recall this is a voluntary recall and not imposed by the government and will not result in any fines. VW noticed the problem and took very proactive measures to get to fixed. Here ante some answers to some of the questions you may have:

What is Volkswagen doing about the recall?

– Affected owners will received an apology letter and a $50 gift card from VW’s CEO

– Drivers that are not comfortable driving their cars can arrange a no charge pick up and drop off of their cars from their dealers

– Owners will be issued a no charge service loaner while the vehicle is being repaired

–  Once repair is completed your dealer is to wash and vacuum your car at no charge (mandated by VW)

So whats wrong with my Jetta?

There is a a wire harness that delivers electrical power to components in the car such as the horn that shares a fuse with the engine control module. If that fuse goes bad it will cause the engine to stall.  VW dealers will install a new component to the wire harness to keep this from happening. No accidents or injuries have been reported.

Is my car safe to drive?

Yes, but for the time being avoid using your horn as much as possible. If you are not comfortable driving your car VW will provide you with a service loaner at no charge to you.

 

For more information about the recall visit: www.VW.com/recall

 

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Posted on April 8, 2011, in 2011, safety, TDI, Volkswagen. Bookmark the permalink. 3 Comments.

  1. Makin’ ’em cheap and this is what we get! Reliable, right! The reason the Accord and Camry are big seller is that they built their sales on reliability! Let’s hope we get the Audi A3 sedan (2T, Quattro, DSG7, non-black leather, independent susp, disc brakes, etc) because that’s going to be a rebadged Jetta MKV with Audi circles. Can’t wait have reviewing the Passats dimensions…the length make it seem like a tuna boat from the 50’s.

  2. Wow.. That’s awesome. A loaner, a car wash, AND a gift certificate. *AND* they were proactive about it. Maybe they really are working on their image and looking to be #1 in the world. Congrats VW! Now how about the same on the HPFP on the TDIs? 🙂

  3. I love VW Jetta, i think their response to recalls are very quick and other companies should cultivate their attitude towards recalls.

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